Terms & Conditions

PRIVACY POLICY

We respect and are committed to protecting your privacy.  We do not sell or pass along your personal information to anyone.  Name, address and other identifying information that you provide is used by AFS Product Design only.  Your credit card information is not retained as the result of any of these processes.

SECURITY POLICY:
Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for securing commercial transactions.  It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.

EMAILS:
This website corresponds with customers via order confirmations, status and inquires.

All personal details relating to emails are held securely and NO personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

SOCIAL MEDIA PLATFORMS:
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us directly through email at afsproductdesign@gmail.com .

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHIPPING

SHIPMENT & DELIVERY:
The majority of orders containing items listed as “In Stock” will ship within 1 to 2 business days. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible. The delivery time of your package primarily depends on the shipping carrier and the service level selected. We ship USPS and/or FedEx ground with no signature required for delivered packages.  Please keep in mind most carriers do not work on weekends or major holidays so if you want it for a specific trip or timeline be sure to consider that when ordering.  When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the selected parcel carrier. To avoid delays, ensure your address is correct and current.  For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can contact us for specific details.

OUT OF STOCK:
If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. AFS Product Design reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply.

DAMAGE or LOST SHIPMENT:
If your shipment becomes damaged or lost in transit, please notify us immediately at afsproductdesign@gmail.com Subject “lost or damaged shipment”. Include your order number and name and shipping address for order in the email. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. AFS Product Design is not liable for damage claims that are denied due to customer negligence.

CONDITIONS OF USE:
By visiting or purchasing from TRIKL.us, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.

RETURNS

STANDARD RETURN POLICY:
Unless another return policy is indicated, products sold by AFS Product Design are covered by this Standard Return Policy and may be returned within 30 days of the original invoice date.  Customer must notify AFS Product Design prior to returning.  A refund will only be made if your request is obtained within seven (7) days of receiving the item(s). Items being returned after the seven (7) day period will only be eligible for in-store credit or exchange. Failure to comply with the terms stated herein may result in delayed return processing and/or refusal of returned packages. Items that were shipped incorrectly have been damaged in transit, or which require warranty replacement are not covered by our Standard Return Policy and must be reviewed by our customer service department.

REFUSED ORDERS:
Refused or undeliverable orders that are returned to our facility will be processed like a standard return; this means all shipping costs, and any return-to-sender fees assessed by the shipping carrier, will be deducted from the product refund. AFS Product Design reserves the right to deduct these additional costs, from the product refund. If you would like to return an item it is recommended that all shipments be accepted and then sent back following our standard return process. Refusing a package has the potential to have it refused, cause delays in return shipping as well as incur additional shipping charges.

NON-RETURNABLE PRODUCTS:
Due to the nature of some items offered for sale by AFS Product Design, eligibility for return is limited. These items include any disposable/biodegradable paper filters in any quantity.  These item sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items.  Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both AFS Product Design and the manufacturer from any and all responsibility, unless otherwise required by law.

PRODUCT WARRANTY:
AFS Product Design offers a 30 day warranty on each TRIKL product from date of purchase of product. Warranty covers factory defects, broken upon arrival and/or missing parts. Warranty is not valid if parts are lost, stolen, or broken due to misuse of the product. Product returns are subject to AFS Product Designs Standard Return Policy.

CONDITIONS OF USE:
By visiting or purchasing from trikl.us, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Return Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Return Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.